clupk is committed to protecting the personal information of every player who registers and plays on our platform. This Privacy Policy explains what data we collect, how we use it, with whom we share it and what rights you have regarding your personal information. Please read this document carefully before creating a clupk account or making any deposit.
Last updated: June 2026 | Effective date: June 2026
This Privacy Policy applies to the clupk website at https://clupk.net and all associated services, mobile interfaces and platform features operated under the clupk brand ("clupk", "we", "us", "our"). clupk is an online casino and sports betting platform serving English-speaking players in Pakistan.
This Policy applies to all personal data processed by clupk in connection with your use of the platform, whether you are a registered account holder, a visitor browsing the site without registering, or a player who has closed their account but whose data we are required to retain for legal or regulatory compliance purposes.
When you create a clupk account, we collect the information you provide directly, including:
As part of our Know Your Customer obligations, clupk may collect copies of government-issued identification (such as your National Identity Card), proof of address documents, and proof of payment method ownership (such as a JazzCash or Easypaisa account screenshot or a bank statement from HBL, UBL or Bank Alfalah).
We collect records of all deposits, withdrawals, bonus claims, bet placements and game activity on your clupk account. This includes PKR transaction amounts, payment method references, timestamps and any relevant transaction identifiers.
When you access clupk, we automatically collect certain technical data including your IP address, browser type and version, operating system, device identifiers, session duration, pages visited and the referring URL. This data is collected via standard server logs and, where applicable, cookies.
If you contact clupk support by email or live chat, we retain records of those communications to maintain an accurate support history and to improve the quality of our service.
| Data Category | Examples | Purpose |
|---|---|---|
| Registration Data | Name, email, date of birth, address | Account creation, age verification, communication |
| KYC / Identity Data | NIC copy, proof of address, payment proof | Legal compliance, fraud prevention |
| Financial Data | Deposit/withdrawal records, PKR amounts | Payment processing, AML compliance, dispute resolution |
| Technical Data | IP address, browser, device, session logs | Security, platform performance, fraud detection |
| Communications Data | Support chat transcripts, emails | Customer support, quality assurance |
Every clupk session runs over HTTPS. Your login credentials, personal data and PKR transaction details are always transmitted via encrypted channels and never in plain text.
clupk never stores your password in readable form. Passwords are hashed using industry-standard cryptographic algorithms. Even clupk staff cannot read your password.
clupk does not sell, rent or trade your personal data to third-party marketing companies. Your information is used solely for the purposes described in this Privacy Policy.
You may request access to, correction of, or deletion of your personal data held by clupk at any time. Submit your request to the clupk data team at the contact details in Section 12.
Identity and payment verification data collected by clupk is processed solely for legal compliance, fraud prevention and responsible gaming obligations – never for profiling or advertising.
clupk collects only the personal data that is genuinely necessary to operate the platform, comply with legal obligations and provide effective customer support to Pakistani players.
clupk uses the personal data we collect for the following specific purposes:
clupk processes your personal data on the following legal bases:
clupk uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences and analyse aggregate usage patterns. The following categories of cookies are used:
You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from logging into clupk. Analytics cookies can typically be disabled without affecting your ability to use the platform.
clupk does not sell your personal data. We share personal data only with the following categories of recipients, strictly on a need-to-know basis:
clupk retains personal data for as long as necessary to fulfil the purposes described in this Privacy Policy, including legal and regulatory requirements. The following general retention periods apply:
clupk implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
While clupk takes reasonable steps to protect your data, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your clupk account credentials and for notifying clupk support immediately if you suspect unauthorised access to your account.
Subject to applicable data protection law, you have the following rights in relation to your personal data held by clupk:
To exercise any of the above rights, please contact clupk using the details in Section 12. We will respond to all verified data requests within thirty (30) calendar days.
clupk is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If clupk becomes aware that personal data has been submitted by a minor, the relevant account will be closed immediately, all associated balances will be voided in accordance with our Terms & Conditions, and the personal data will be securely deleted.
Parents and guardians who believe a minor has registered a clupk account should contact clupk support immediately. We take the protection of minors extremely seriously and will investigate all such reports with priority.
clupk may update this Privacy Policy from time to time to reflect changes in applicable laws, platform features, or our data practices. Material changes will be communicated to registered players via email with a minimum of seven (7) calendar days' notice prior to the effective date. The updated policy will be published at https://clupk.net/privacy-policy. Continued use of the clupk platform after the stated effective date constitutes your acceptance of the revised Privacy Policy.
For all privacy-related requests, data subject rights exercises, or general questions about how clupk handles your personal data, please contact our support and data team:
Your data is protected and your privacy is respected. Cricket betting, live casino, slots and more in PKR. 18+ only. Please play responsibly.
Access Your clupk Account