At clupk, we believe gaming should always be enjoyable, controlled and within your personal boundaries. This page explains the tools, resources and safeguards we have built into the clupk platform to help every Pakistani player stay in control – whether you are betting on a PSL match in Karachi or spinning slots from Lahore.
Gambling is a form of entertainment, not a way to make money or recover losses. Never bet money you cannot afford to lose. If gambling stops being fun and starts causing stress, financial strain or relationship problems, please use the self-exclusion tools described on this page or contact clupk support immediately.
All of the following tools are available free of charge to every registered clupk account holder. You can access them from your account settings at any time. clupk's responsible gaming tools take effect immediately and cannot be reversed during their active period.
Set a maximum deposit amount for any daily, weekly or monthly period directly in your clupk account settings. A reduction takes effect immediately. An increase is subject to a mandatory 24-hour cooling-off period to protect you from impulsive decisions.
Define a maximum gaming session length. When your session limit is reached, clupk will automatically log you out and display a reminder about responsible gaming. You can set session limits as short as 30 minutes if you prefer shorter, more mindful gaming periods.
Enable periodic reality check notifications that appear while you are playing on clupk. These pop-up reminders show how long you have been playing and how much you have spent during the current session, helping you make informed decisions as you play.
Take a short break from clupk without committing to full self-exclusion. A cooling-off period temporarily suspends your ability to deposit and play for a period of 24 hours, 7 days or 30 days. Your account remains open but dormant during this time.
Request a temporary or permanent self-exclusion from clupk at any time. Self-exclusion is actioned immediately upon verification and prevents all access to your account including deposits, gameplay and promotions for the full exclusion period you choose.
Set a maximum net loss threshold for any daily, weekly or monthly period. Once your loss limit is reached within the relevant period, clupk will prevent further gameplay until the period resets. Loss limits give you a hard financial ceiling on your clupk sessions.
Activating any responsible gaming tool on clupk is straightforward. You do not need to speak to a member of staff – all tools are self-service and available 24/7 from within your account settings.
Visit clupk and log in using your registered credentials. If you cannot access your account, contact clupk support directly via the email address at the bottom of this page and our team will assist you immediately.
Once logged in, go to your account profile and select the "Responsible Gaming" section. All available tools – deposit limits, session limits, cooling-off, loss limits and self-exclusion – are listed in one place.
Choose the tool you need, set the parameters (for example, a daily deposit limit of Rs 5,000 or a 7-day cooling-off period) and confirm. Protective measures take effect immediately. No delays, no waiting periods for restrictions.
If you need a responsible gaming tool applied urgently and cannot access your account settings, contact clupk support by email at any time. Our 24/7 team will apply the requested restriction immediately upon identity verification.
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to use the self-exclusion or cooling-off tools available in your clupk account or to seek outside support.
Do you spend more money on gambling than you originally planned when you started a session?
Have you ever borrowed money or sold possessions to fund gambling on clupk or any other platform?
Do you gamble to escape stress, anxiety or problems in daily life rather than for entertainment?
Have family members or friends in Lahore, Karachi or elsewhere expressed concern about your gambling habits?
Do you feel the need to chase losses by continuing to gamble after losing a significant amount?
Has gambling caused you to miss work, social obligations or important family commitments?
Do you feel irritable, restless or anxious when you try to cut down or stop gambling?
Problem gambling can affect anyone, regardless of background or income level. Recognising the warning signs early is the most important step toward getting back in control. clupk has designed its responsible gaming programme specifically to help Pakistani players identify and address these signs before they become serious.
Spending more money on gambling than your entertainment budget allows
Hiding gambling activity from family members or close friends
Feeling compelled to gamble with larger and larger PKR amounts to get the same level of excitement
Repeatedly attempting to "win back" money after a losing streak
Neglecting responsibilities at home, work or school to spend more time gambling
Experiencing anxiety, depression or mood swings related to gambling wins or losses
Borrowing money from family or friends to deposit on gambling platforms
Thinking about gambling constantly, even when doing other things
clupk is an 18+ only platform. No person under the age of 18 may register an account, make a deposit, or participate in any game or betting market on clupk. This rule applies to all players accessing clupk from Pakistan or any other location.
clupk verifies the age of all players during the registration and KYC process. Any account found to belong to a minor will be closed immediately, all balances will be voided, and the matter may be reported to relevant authorities.
If you are a parent or guardian and believe a minor has accessed clupk using your devices, please contact clupk support immediately. We also recommend using parental control software on all shared household devices to prevent underage access to online gaming platforms.
Self-exclusion is the strongest responsible gaming tool available on clupk. When you self-exclude, your account is locked and you cannot log in, deposit, or place bets for the duration of the exclusion period you choose. Here is exactly how clupk self-exclusion works:
Options available on clupk include 1 month, 3 months, 6 months, 1 year, or permanent exclusion. All options block your account access for the full period.
Self-exclusion takes effect the moment you confirm your request. You will be logged out immediately and will not be able to log back in during the exclusion period.
Once you self-exclude from clupk, all promotional emails, bonus offers and marketing communications will be suspended for the duration of your exclusion period.
Temporary self-exclusions may be lifted after the full period expires, subject to a mandatory review and cooling-off period. Permanent self-exclusions cannot be reversed.
If you are experiencing a gambling problem or are concerned about someone else's gambling behaviour, please reach out. The clupk responsible gaming support team is available 24 hours a day, 7 days a week.
Contact our responsible gaming team directly. State that you need responsible gaming assistance and your request will be prioritised immediately above standard support queries.
Cannot access your account settings? Send an email to clupk support with the subject line "SELF-EXCLUSION REQUEST" and your registered username. We will lock your account immediately upon receipt.
Cricket betting, live casino, slots and more – all in PKR. Set your limits before you start and keep gaming fun. 18+ only.